TOWER has made special arrangements for clients experiencing flooding in Victoria. As a matter of priority, they have dedicated people working on claims arising from the floods so the insurer can process claims as quickly as possible. To assist those who have suffered, TOWER are also offering access to grief counselling services to TOWER customers and their families through an external professional organisation.
Customers are urged to contact their adviser or the TOWER Claims Team 1800 101 016.
Special arrangements for Customers: TOWER says, “We are here to offer our support to our customers who have been impacted by these difficult circumstances. Should you have any queries about your life insurance policy with TOWER, please contact the TOWER Customer Service Centre on 1300 209 088.
Special arrangements for Claims: TOWER says, “The nature of the floods around the country are devastating and TOWER is here to offer our support to you who are impacted in these difficult circumstances.”
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