The Insurance Council of Australia (ICA) has formally declared a catastrophe for inundated communities in south-west Queensland, including the Roma, Mitchell, Charleville and St George regions.
Mr Rob Whelan, CEO of the Insurance Council, said the declaration meant an insurance taskforce consisting of affected insurers had been established to identify and coordinate issues, and escalate the industry’s response
1800 734 621 − to help affected Queenslanders who are not sure which insurer they are with, or who have general inquiries about the claims process.
Some insurers are sending customer response teams out to the affected areas, including Roma, to assess damage and begin claims as soon as possible.
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