The Insurance Council of Australia (ICA) today formally declared a Catastrophe for the bushfire-affected Perth Hills area of Western Australia, where properties have been severely damaged or destroyed. One fatality has been reported.
The ICA offers the following general advice to affected policyholders:
- Contact your insurance company as soon as you can, and seek advice about the claim process under your policy, as well as what you’re covered for. Many insurers have 24-hour call centres
- Don’t be concerned if insurance documents are not readily at hand. Insurance companies keep records electronically and require only the policyholders’ name and address to find a policy
- Take pictures of damage to the property and possessions as evidence for your claim assessor
- Speak to your insurer before authorising repairs. Emergency repairs should only be undertaken in the first instance to make the property safe
- Remove and discard fire-damaged goods that pose a health risk
- If possible, keep samples of materials and fabrics to show the assessor
- Store damaged or destroyed items somewhere safe
- Make an inventory of damaged possessions. This will help insurers process your claim
Media have reported at least 52 to homes have been lost in the fires
A fire in Stoneville has led to evacuations and loss of property. A house on Narla Retreat is lost to the flames. Source:News Limited
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