The Insurance Council of Australia (ICA) announced the general insurance industry has so far received 7,500 claims as a result of flooding in the south west Queensland region with estimated costs totalling $120 million.
The ICA said, “The general insurance industry is working around the clock to ensure claims are processed as quickly as possible. The focus of the general insurance industry is to meet the needs and expectations of its customers in recovery operations like these. insurance assessors are on the ground and are attending to the many claims received to date.
The Insurance Council encourages all policyholders to contact their insurers as a matter of priority, first to have their claims registered and then assessed by their insurer quickly.
The Insurance Council and its member insurers are working closely with the Queensland Government and emergency sevices to continue to facilitate the recovery process.
Representatives from the general insuranceindustry are available at the “one stop shops” to provide assistance to policyholders.
If insured property is damaged policyholders should immediately contact their insurer to lodge a claim.”
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