ING improves its life insurance offering

March 9th, 2010

ING Australia has improved and upgraded its flagship life insurance product OneCare. The enhancements took effect from 1 March 2010, with existing members automatically being able to take advantage of the increased offering without any additional cost.

“A key component of our life insurance product enhancement process is continuous consultation with financial advisers,“ explained Gerard Kerr, Head of Product Marketing and Reinsurance , ING Australia.

Mr Kerr went on to say, “These latest enhancements and upgrades continue our ongoing focus on making OneCare the most comprehensive and flexible life insurance product available to Australians.”

“A key market-leading enhancement is the new ‘future insurability three-year increase option’ that allows policy holders to increase their cover by up to 25%* of the amount insured on every third-year policy anniversary without having to undertake a medical test.

“This change recognises that individual and family circumstances change regularly and that policy holders should be able to upgrade their policy without making a new application or having another medical. So ultimately it’s about making life insurance simpler and easier for the policy holder.”

Key enhancements to OneCare include the following:

  • Future Insurability – New personal event – when a policy holder ceases to have tax dependents, they can now apply to increase their Life Cover amount insured to cover the additional tax payable. This new Future Insurability personal event allows policy holders to apply to increase the amount insured by 25% of the amount insured at the cover start date*.
  • Future Insurability – New three year increase option – if a policy holder has not applied for a Future Insurability increase for a three year period, on every third policy anniversary they may increase their cover by 25% of the amount insured at the cover start date without having to satisfy a business or personal event*.
  • Partial payments for specific loss – if a policy holder suffers a specific loss (loss of use of a limb or sight in an eye), INGA will now pay 25% of their TPD Cover amount insured, up to a maximum of $500,000. Previously, this was 20% of the TPD Cover amount insured up to a maximum of $100,000.

Gillian Lilley, Freelance Business Writer

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Claims roll in from Storms and Floods

March 8th, 2010

Insurers are moving quickly to deal with the insurance claims from the natural events of the past week, the Melbourne storm has resulted in 22,000 claims so far and Suncorp has received 12,000 claims from flood effected Queenslanders

40,000 claims are expected in Melbourne alone.

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ING’s MoneyForLife wins award

March 8th, 2010

 MoneyForLife, ING Australia ’s new retirement income product, has won the Plan For Life and the Association of Financial Advisers (AFA) Retirement Income Innovation Award for 2009. This award recognises excellence in the provision of products and services to financial advisers and their clients.

The successful MoneyForLife product, which was launched in October 2009, also won Money Magazine’s Best of the Best award for Best Innovative Super Product award in December last year.

According to ING Australia , “MoneyForLife will change the way Australians assess their retirement investments. With guaranteed retirement income and access to capital, MoneyForLife provides certainty and stability of investment right throughout an individual’s retirement years.

MoneyForLife is unique because of the control it affords investors. Investors have a choice of investment strategies, maintain exposure to the share markets and have access to their capital.

The MoneyForLife funds are designed to provide retirement income for life, even after an investor’s original investments in these funds run out. The funds can help to protect retirement income against the volatility of uncertain markets and the possibility of outliving investments.

The MoneyForLife investment funds are available through ING Australia ’s OneAnswer Personal Super and OneAnswer Pension.”

Gillian Lilley, Freelance Business Writer

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ING Car Insurance gets five star rating and wins award

March 7th, 2010

ING Australia Car Insurance has received the Canstar Cannex National Award for Outstanding Value Car Insurance .

The much-coveted Canstar Cannex endorsement represents a five star rating for ING Australia . Comprehensive evaluation was undertaken of 39 Car Insurance products offered by 30 insurers, with over 15,000 phone and online Car Insurance quotes, to come up with a winner.

Factors taken into account during the assessment process ranged from premium pricing to product design. ING Australia states that it was “ultimately ING Australia’s strength across all categories, which earned us this accolade.”

“Outstanding value means ING Australia Car Insurance provides a comprehensive range of features and benefits at an affordable price,” said John Russo, Head of Direct Distribution, Insurance.

“ING Australia ’s priority has always been consistency in quality, because our customers expect and deserve no less. The CANSTAR CANNEX National Award for Outstanding Value Car Insurance is welcome recognition of this.”

Gillian Lilley, Freelance Business Writer

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Focus on fighting fraud during this week

March 4th, 2010

According to CommInsure’s website around “one in every 20 Australians are estimated to have been caught by scams.” It is also estimated that “around two-thirds of consumer fraud now occurs online”.

Commonwealth Bank Group has thus joined forces with the Australian Bankers’ Association to help stop online fraud by taking part in Fraud Week. The industry campaign, which runs from 1 – 7 March, focuses on raising awareness of online consumer fraud such as scams and hoax emails.

Fraud Week is coordinated by the Australasian Consumer Fraud Taskforce, which is a group of 21 Australian and New Zealand government agencies.

Gillian Lilley, Freelance Writer

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Who is the Life Insurance Company of the Year?

March 4th, 2010

CommInsure has recently received the 2009 Platinum Award and named Life Company of the Year at the Plan For Life/AFA Life Company of the Year Awards. The other finalists competing for the Platinum Award were Asteron and TOWER Australia.

Besides the top honours, CommInsure scooped further awards at the event, winning the Service Quality Award, Trauma Insurance Award and Investment Bond of the Year.  

The 2009 winners are:

Platinum Award – Life Company of the Year

Winner:  CommInsure

Finalists: TOWER Australia, Asteron

 

Life Cover and TPD Award

Winner: AXA Australia

Finalists:  CommInsureAsteron 

Trauma Insurance Award

Winner:  CommInsure

Finalists: Asteron, AXA Australia

 

Income Protection Award

Winner: AIA Australia

Finalists: Aviva,  CommInsure

 

Service Quality Award

Winner:  CommInsure

Finalists: AIA Australia, Asteron

 

Products and Premiums Award

Winner: TOWER Australia

Finalists: ING Australia, Zurich

 

Life Insurance Innovation Award

Winner: MLC Best Doctors Medical Service

 

Retirement Income Innovation Award

Winner: ING Australia Money for Life

 

Annuity Provider of the Year

Winner: Challenger

 

Investment Bond of the Year

Winner: CommInsure

 

Interesting, the winners for 2008 were:

Platinum Award – Life Company of the Year 2008

Winners: Asteron, Aviva

Finalist: CommInsure

Service Quality Award

Winner: Zurich Australia

Finalists: Asteron, TOWER Accelerate

Life Cover and Total and Permanent Disablement Award

Winner: TOWER Australia

Finalists: Asteron, Aviva

Trauma Insurance Award

Winner: CommInsure

Finalists: Asteron, Aviva

Income Protection Award

Winner: AIG Life

Finalists: Aviva, CommInsure

Product Features Award

Winner: Asteron

Finalists: CommInsure, MLC

Premium Rates Award

Winner: TOWER Australia

Finalists: ING Australia, MLC

Gillian Lilley, Freelance Business Writer

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Online insurance is the future

March 1st, 2010

Insurance industry surveys have revealed the increasing popularity of online insurance. According to surveys up to three-quarters of consumers search for car insurance online and just under 70 per cent actually purchase their  insurance online.

This is putting pressure on Australia’s two biggest providers of car insurance to adjust to the online trend. While IAG and Suncorp-Metway currently own 70 per cent of the market, they’re aware they have to watch their backs when it comes to their online insurance competitors. Virgin Insurance, Real Insurance (backed by the Hollard Group) and Youi (South African based) as well as the US’s Progressive Direct (which launched their Australian business a few months ago) are making their presence felt.

IAG and Suncorp have responded to the increased competition not only by putting their own brands such as GIO, NRMA and AAMI insurance online but also in creating their own web-only providers.

The creation of Bingle and Just Car are part of Suncorp’s strategy to target the low-cost and young drivers’ markets.

IAG  has created Buzz insurance in conjunction with its partner RACV as part of a bid to keep up with the competition.

Gillian Lilley, Freelance Business Writer

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Suncorp to sell 50 per cent of motor clubs

March 1st, 2010

In an effort to simplify the business, Suncorp Group CEO Patrick Snowball has announced the group’s intention to sell 50% of its participation in the joint venture insurance arms of two automobile associations back to the motoring clubs. The affected clubs are the Royal Automobile Association of South Australia (RAA) and the Royal Automobile Club of Queensland (RACQ).

 “While the joint ventures have proven to be good investments for Suncorp, the next phase of our development requires a full time focus on our core operations,” Snowball commented.

Suncorp plans to exit the joint ventures with RACQI and RAAI before the announcement of their full-year results scheduled for August 2010.

Gillian Lilley, Freelance Business Writer

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Key initiatives for Suncorp

March 1st, 2010

Following the announcedment that Suncorp has realised half-year profit increases of 41 percent,Suncorp  Group CEO Patrick Snowball acknowledged the company had made good progress since he joined in September 2009.

 “After a period of reviewing the business, and meeting customers and stakeholders, a number of key initiatives have commenced including:

  •  Reshaping the executive team, including key external chief financial officer, chief risk officer and human resources appointments, all of whom have extensive financial services experience;
  • Launching a new Suncorp Group business model providing clear accountability for Suncorp’s five operational businesses;
  • Aligning the Suncorp Group’s legal and operational structures to provide full transparency around the capital retained in each business line;
  • Restructuring of the general insurance businesses to deliver simplification, back office efficiency and improved customer service and product offerings;
  • Commencement of a number of key strategic projects designed to simplify the business, reduce cost and provide a single view of the Suncorp Group’s customers, employees, finances and insurance pricing and claims systems.”

Gillian Lilley, Freelance Business Writer

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Board retirements at Suncorp

February 28th, 2010

Suncorp Group Chairman John Story said two long serving directors, Cherrell Hirst and Martin Kriewaldt had advised of their intention to retire from the Board.

 “I would like to take this opportunity to recognise the outstanding service of Martin and Cherrell and their contribution to the Suncorp Group,” Story said.

Gillian Lilley, Freelance Business Writer

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Please note Quotesonline Insurance News is an information service provided by third parties Insure247 Pty Ltd doesn't warrants the accuracy of any information contained there in, readers should make their own enquiry's before relying on information in the stories Terms of Service